The delivery time for Marnel items is between 5 and 15 days from the date your order is received. Please note that delays may occur during holidays and non-working days. When placing your order, we will inform you of the expected delivery timeframe for your selected items.
If you notice any damage to the package upon delivery, please notify us immediately on the same day by emailing us at info@marnelco.com., so we can resolve the issue as quickly as possible.
DELIVERY WITHIN SERBIA
Deliveries within Serbia are handled by courier services at standard shipping rates. The maximum delivery time is 7 days.
INTERNATIONAL DELIVERY
Orders shipped outside Serbia will be delivered within 15 days from the order date. However, in some cases, delivery may take longer due to customs procedures or other regulations specific to your country.
Please note that international shipments may be subject to additional duties, taxes, or charges determined by your local customs authorities. Any such charges are the sole responsibility of the customer.
Returns
As our products fall under the category of underwear and swimwear, returns and refunds are unfortunately not possible. Therefore, we strongly encourage you to refer to our size guide, carefully take your measurements, and place your order only after ensuring you have selected the correct size.
For any questions or concerns, please feel free to contact us at info@marnelco.com.
Can I exchange items I ordered?
Due to hygiene reasons and the nature of our products (underwear and swimwear), exchanges are not possible.